The commercial gaming industry is changing rapidly, and we’re seeing more innovation than ever before. We’ve talked to Bonza Spins casino owner and gambling industry expert who are keeping up with the latest trends, who also gave us insight into what their customers want to see differently about casinos in the future. If you’re looking for more information on online casino game technologies, check out our interview on the topic.
What’s the hottest new casino game technologies out there?
There’s a lot of new casino games out there, and the list grows every time you visit Bonza Spins. But which ones are the most popular? We asked our friend, a casino owner and operator from Australia, to give us his take on this question. He said that because he also has access to data from other casinos around the world, he can see the blockchain-based games like Hi-Lo or Plinko players are choosing when they’re at gambling online. People also choose table games with cinema-quality video, pre-set exclusive bets and an alternative Racetrack board made by new studios such as Real Dealer Studios. Slots fans pick 3D machines with animated in-game elements, such as Dawn of Egypt Slot by Play’n Go. To date, I would single out Yggdrasil’s GATI (Game Adaptation Tools & Interface) and BOOST™ suite of marketing tools, their iSense game framework brought them streamlined development and ultra-fast load times.
In addition to analyzing traffic patterns of different venues and locations, it’s important for our team to know how customers feel about different aspects of the gaming experience so they can identify areas where improvements are needed. This information will help us tailor our offerings appropriately while staying true to our mission statement: “To provide our customers with an unforgettable experience.”
What’s the most popular online game?
Slots are by far the most popular online game because they have all of the following attributes:
- The graphics are attractive, the sounds inviting, and it’s easy to play for players with any level of gambling experience or skill level.
- They’re compatible with mobile devices. No need for fancy desktop computers.
- They pay out more than other types of games. Slot machines typically pay by percentage rather than by wager amount; this means that even though some casinos may advertise higher payout percentages for other types of games (like table poker), those games actually offer lower percentages in terms of actual winnings received when compared with slots because most people will tend not put as much money into them as they would with slot machines, and thus, they won’t end up taking home quite so much money either way if they do win something substantial enough during one particular session gaming away.
- They are accompanied with free spins built in game or going with varied promotions at casinos.
Where do you see the commercial gaming industry going in the next few years?
Casinos aren’t losing money because people are still playing old fashioned games; they would rather turn away new customers than risk losing money. That’s why we’ve seen so many casinos not replacing their old style machines with newer ones featuring better gameplay options. I think in 2022, they are facing tough competition from newer, flashier (and faster!) games though. So, the next are tendencies that need addressing if we want gaming sites to continue thriving in the future.
You can expect casinos to continue offering a wide variety of crypto games and promotions. They’ll also continue developing new games based on blockchain. Additionally, many casinos are investing in AI technology, NFT, cloud computing, VR/AR providing an exciting atmosphere that keeps people engaged from the moment they walk through the door until they leave.
What do your customers want to see about casinos in the future?
Customers want to see more games that are fun and can be verified by players themselves. They should be easy to set up and understand, and have big jackpots. Gamers also want more new features like Megapays, MultiPop Mechanic, Megaclusters, enhanced chat rooms or leaderboards that allow them to interact with other players.
What can other companies learn from your company?
- The importance of customer service.
- The importance of having a good reputation.
- The importance of being innovative.
- The importance of being able to adapt to change.
- The importance of keeping up with trends and technologies in your field, especially if you’re developing games for the casino industry (which is rapidly changing due to new regulations that require casinos to have more current slot machines).
